An etiquette expert explains how to handle stubborn people at work and in life

Flickr/Strelka Institute for Media, Architecture and Design As a parent, handling stubbornness pretty much comes with the territory. And as a father of an eight-year-old and four-year-old, I'm earning my parenting stripes on a daily basis. Yet, when my kids act stubborn, it's easy to shrug it off, since they're kids. But when I see an adult act stubbornly — with no reason other than pure selfishness — I have absolutely zero tolerance for it. In fact, allowing stubbornness is the only way tha...